AWS has announced Amazon Connect, a generative AI to enhance end-to-end customer service. Takeaway Points AWS announced Amazon Connect, a generative AI to enhance end-to-end customer service. Amazon Q in Connect, a generative AI-powered assistant for customer service, now enables organizations to create relevant, automated, and dynamic self-service experiences. Frontdoor, Fujitsu, GoStudent, Priceline, Pronetx, and […]

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